Shipping & Returns

Return Policy:

Returns and Refunds:

We strive to ensure your satisfaction with every purchase. If you find it necessary to return or exchange an item, please review our straightforward return policy:

 Eligibility for Returns: To be eligible for a return, please make sure the following conditions are met:

  • The item must be in its original packaging.
  • The item must be unused and in the same condition as when received.
  • You must initiate the return request within [ 15 days] from the date of purchase.

How to Initiate a Return: To initiate a return, please contact our customer service team at [customer service email] or [customer service phone number]. Provide your order number and details about the item you wish to return, and our team will guide you through the process. 

Return Shipping: Customers are responsible for return shipping costs, except in cases where the item received is damaged or incorrect. For your security, we recommend using a trackable shipping method when returning items.

Refunds: Upon receiving and inspecting your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within [7-11] business days.

Exchanges: If you wish to exchange an item for a different product or variant, please contact our customer service team to discuss the exchange process.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, and in such cases, return shipping will be covered by us.

Shipping Policy:

Shipping Methods: We offer a variety of shipping methods to meet your needs. During the checkout process, you can select your preferred shipping option, and the associated costs will be displayed.

Order Processing Time: Orders are typically processed and shipped within [X] business days of receiving payment, excluding weekends and holidays.

Shipping Times: Shipping times may vary based on your location and the chosen shipping method. Estimated delivery times will be provided during the checkout process.

Tracking Information: Once your order ships, you will receive an email containing a tracking number, allowing you to monitor the status and progress of your shipment.

Shipping Restrictions: We adhere to all local, state, and federal laws and regulations governing the sale and shipment of our products. Some items may have shipping restrictions based on your location. Please review your local regulations before placing an order.

International Shipping: Please note that we do not offer international shipping at this time. Our shipping services are limited to US.